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Organisational culture is key to protecting vulnerable children and young people from abuse

23 October 2012

With the recent media interest in how to keep children and young people safe from abuse, Action for Children has been giving advice on best practice and organisational culture.

Director of Practice Improvement David Derbyshire told CNN: 'Selection and recruitment is key; this is the most important stage of ensuring you've got a person suited to the job. Organisations also need to have a clear code of conduct in place. Staff need to know what is and isn't appropriate behaviour.

'It is essential to be sensitive and responsive to what children and young people say. There should be ways to report concerns and make complaints if necessary, as well as robust whistle-blowing procedures for other members of staff if they are concerned their complaints aren't being listened to.'

Head of Safeguarding Shaun Kelly told BBC Radio Manchester: 'Workplace culture is very important. Everyone needs to know that it isn't acceptable to display inappropriate behaviour.'