Who can I talk to about child neglect?
In the first instance you might want to talk to your health
visitor, a teacher at your child's school, your GP or nurse at your
local practice. They should be able to offer advice and tell you of
any support groups in your area.
If you can, talk to other family members, they may want to help.
Don't be afraid to ask for their advice and support.
If your concerns are more immediate, you could call your local
authority and speak to someone in the Social Care department who
can assess your problems and the needs arising from them. You can
find your local authority online
or by looking in the
local phone book (your local library should have one if you don't).
They might decide that you can be better helped elsewhere and give
you further information. If we work with your local authority, they
will be able to refer you to a local children's centre, including
one of our Action for Children centres (see below).
If your concern is urgent, please call the police in your
area or 999.
How can Action for Children help me?
We recognise that there are critical moments in every family
when they need support the most. We also know that
neglect is often unintentional. While we target the essential
needs of children we also work with parents to develop their skills
and confidence to better support their children.
We provide community-based support through children's centres and
family centres throughout the UK and are currently piloting a new
approach to working with children who are neglected. We work in
partnership with local authorities, other agencies and our service
users to extend our services to those in need, including housing
related support, mediation services, community development and
support for young carers.
How do I access Action for Children services?
Please look at our list of
children's centres to see if there is an Action for Children
centre that helps families near you. Often these are known as
children's centres. If not, there may be children's centres run by
other organisations within your local area; contact your local authority.
What will happen if I call Social Care?
You can ask for your conversation to be anonymous which means
you don't have to give your details. If you do give your details
you can still ask to remain anonymous which means your request for
anonymity will be recorded and your details will not be
However, depending on what you tell them, children's services will
have to act if they believe the child/children concerned need help
and anonymity cannot be guaranteed. This is known as a Child
Protection Enquiry and is a legal requirement under the Children
Act 1989. This is in England only.
For more advice from other organisations, see useful