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Keeping Myself Safe

Our new practitioner’s toolkit - Keeping Myself Safe - gives young people in our residential services a voice and offers guidance to the practitioners who support them.

Focusing on safeguarding issues such as risk taking behaviour and self harm, the toolkit explores the skills and qualities which practitioners should have if they are to build effective professional relationships which can enable young people to build their resilience, develop confidence and manage risk in their lives.

What young people told us

We asked young people in our residential projects to identify the skills and qualities they most valued in practitioners.

They told us that skills and qualities such as being consistent, communicating effectively and setting appropriate boundaries were important to them in developing their resilience and confidence. Their views and experience have informed our new toolkit.

Keeping myself safe
follows work done by Action for Children on how our staff develop positive relationships with vulnerable parents and how this makes a difference for children and young people. Parents told us what works well for them. They valued:

  • Consistency of support and when staff do what they say they’re going to do.
  • Flexible, needs-led service delivery.
  • Our staff coordinating support from other agencies and encouraging and challenging other services to meet their responsibilities for children, young people and families.


  • A skills framework identifying the qualities, experience, skills and knowledge  needed to develop effective professional relationships with vulnerable parents.

  • An organisational framework outlines the organisational qualities that support the development of effective relationships.

  • A final study reportprovides examples of how our services are delivering effective relationships.