Contact us
Looking for more information about fostering?
Every fostering journey starts with a conversation. Whether you'd like to speak to us by phone, email, WhatsApp, Facebook Messenger, complete an enquiry form, or chat with Harper, our virtual assistant, we're here to provide support shaped around you. Choose the contact method that works best for you and our team will be there to guide you every step of the way, because who you are is just what they need.
Meet Harper, your virtual fostering assistant.
Click the “Ask Harper” button at the bottom of your screen to explore fostering, get answers to your questions, and learn more about the application process. Harper is available 24/7 and can connect you with a fostering advisor between 10am and 3pm, Monday to Friday (excluding public holidays)*.
Need advice about fostering? We're here to help.
Chat with our fostering team on WhatsApp between 10am and 3pm, Monday to Friday (excluding public holidays)* for personalised support, or Ask Harper for instant answers and guidance 24 hours a day, 7 days a week.
Chat with us on Messenger for personalised support.
You can connect directly with our team via Messenger or send us a message through our Facebook page between 10am and 3pm, Monday to Friday (excluding public holidays)*. Or Ask Harper, our virtual assistant, for instant answers anytime.
Prefer to speak with someone on the 'phone? Give us a call.
Call our fostering team on 0800 208 4379 for personalised support between 9am and 5pm, Monday to Friday (excluding public holidays).
Call: 0800 208 4379
Get in touch by email.
Email our fostering team for personalised support and advice. We'll respond as soon as possible during 9am to 5pm, Monday to Friday (excluding public holidays).
Email:[email protected]
Ready to take the next step? Complete our enquiry form.
Fill in our simple enquiry form and a member of our fostering team will be in touch to provide personalised support and answer any questions you may have during 9am to 5pm, Monday to Friday (excluding public holidays).
Communications through Ask Harper, WhatsApp and Facebook Messenger are governed by our Fostering AI Chatbot and Online Support Service Privacy Policy. Communications submitted via all other contact methods are covered by our General Privacy Policy.
*Live Fostering Advisers are typically available between 10am and 3pm, Monday to Friday. During recognised holiday periods, operating hours may vary, but we will respond to enquiries as soon as possible.