Northants Long Term Intensive Support


Our service is suited to the local community they serve providing the best place to help families flourish.

Northamptonshire Family Support Service’ (FSS) is a countywide service that delivers intensive family support in and out of the home.

The FSS team comprises of two services – Family Intervention Project (FIP) and Medium Intensive Intervention Service (MIIS), offering either three or six months support to families with children aged between 5-18 years at either level 3 or level 4.

FSS work holistically with a family providing a range of one to one and whole family support.  We are a voluntary service that aim to help families to help themselves; and reduce the need for service involvement going forward.


Contact Information:

Main Office – 01604 584312

Team Leaders:

Sophie Gardner: 07718114048 [email protected]

Jenny Flynn: 07718113988 [email protected]

Locality Services Manager:

Pratima Dattani: 07540919823 [email protected]

We initially carry out an assessment to determine an effective long-term strategy to reduce the likelihood of needing services in the future.  This is achieved through:

  • A whole family approach identifying strengths and needs also developing achievable action plans.
  • Supporting parents to develop appropriate and consistent parenting skills, including implementing routines and boundaries to manage challenging behaviour using elements of certified parenting courses.
  • Working with families to reduce safeguarding risks to young people.
  • Addressing neglect in the family home.
  • Helping young people with their behaviour and school attendance.
  • Supporting families to reduce youth crime and anti-social/offending behaviour and look to involve them in positive activities where possible.
  • One to one work with children, young people & parents/carers around mental health & emotional wellbeing (and protective behaviours).
  • Supporting the family with housing and debt related issues.
  • Working to improve family function/relationships and communication.
  • Adopting a multi-agency approach and supporting families with accessing other services

 If you feel you need support from our service please speak to your school who can look to contact our service on your behalf.

All referrals into Family Support Service need to be made through the ‘Access to Support’ Panel.  Social workers need to complete an Access to Support form online.  An escalation to our service requires an early help assessment (EHA) from school/other agencies; social care can also make a referral to FSS without an EHA.

The FSS initially carry out an assessment to determine an effective long-term strategy to reduce the likelihood of needing services in the future.

We're here to help families. Every step of the way.

Get in touch to find out more about how we can help you.