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Need to get in touch? Here's a list of important contacts to help you find to the right person to reach out to

Our services are a lifeline for vulnerable children and their families and, with your support, we can give them a brighter future.

Donations and fundraising

You can make a donation onlinefind our fundraising events or get inspiration for fundraising ideas.

If you would like to discuss making a donation or speak to someone about a donation you've already made, please contact our Supporter Services team:

Phone: 0300 123 2112 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Volunteering

Our website explains what it's like to volunteer with us and how to search for opportunities.

You can also contact our Supporter Services team:

Phone: 0300 123 2112 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Fostering

For fostering enquiries, please see our Foster with us section.

You can also contact our fostering advisors:

Phone: 0845 200 5162 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Adoption

For adoption enquiries please see our Adopt with us section.

You can also contact our adoption advisors:

Phone: 0845 355 5533 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Policy and campaigns

For policy and campaigns enquiries please contact our policy and campaigns team:

Email: [email protected]

Job applications

For vacancies, please visit our careers site.

If you have recruitment enquiries, you can contact our Recruitment Service:

Phone: 01582 692 511 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Press and media enquiries

For press and media enquiries please visit our media centre.

Website and social media

For website and social media enquiries please contact our Digital team:

Email: [email protected]

General enquiries

For any other general enquiry please contact our Customer Support team:

Phone: 0300 123 2112 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Feedback and complaints

We welcome all comments and feedback about the way we work.

If you have had a good experience with us, we'd love to hear from you. However, if you would like to discuss a complaint, we aim to resolve it as quickly and efficiently as possible in a personal, fair and confidential way.

Please contact us on:

Phone: 0300 123 2112 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Or write to us at:

Action for Children
3 The Boulevard
Ascot Road
Watford
WD18 8AG

If you have a concern about our fundraising activities, you can find further information by reading our Fundraising Complaints Procedure.

If you would like to know more about making a complaint about our services to children, young people and families, you can read further about our Complaints Procedures - Services.

Staff

For HR, payroll, accounts payable and finance please use one of the following contact methods:

Phone: 01923 361500 (Open 9am to 5pm, Monday to Friday)

For pension scheme benefit enquiries:

Email: [email protected]

Our offices

Head office

Children's Services Support Centre – Watford

3 The Boulevard
Ascot Road
Watford
WD18 8AG

Phone: 01923 361 500 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Click here to find us on a map.

London

10 Great Queen Street
Holborn
London
WC2B 5DG

Phone: 020 312 40600 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Click here to find us on a map.

Scotland

17 Newton Place
Glasgow
G3 7PY

Phone: 0141 550 9010 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Click here to find us on a map.

Wales (Cymru)

St David's Court
68A Cowbridge Road East
Cardiff
CF11 9DN

Phone: 02920 222 127 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Click here to find us on a map.

Northern Ireland

10 Heron Road
Belfast
BT3 9LE

Phone: 02890 460 500 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Click here to find us on a map.

I have concerns about a child

We can't undertake investigations into specific cases of child abuse. If you have concerns about a child you should contact either social services or the police. For more information read our information for anyone worried about a child.

Any messages we receive that raise child protection issues will be forwarded to the police or social services.

More information on how to report child abuse can be found on the government website: https://www.gov.uk/report-child-abuse