Contact us

You can find relevant information and contact details in the drop-down blocks below.

Donations & Fundraising


Our services are a lifeline for vulnerable children and their families and, with your support, we can give them a brighter future.

You can make a donation herefind our fundraising events here or get inspiration for fundraising ideas here.

If you would like to discuss making a donation or speak to someone regarding a donation you have already made, please contact our Supporter Services team:

Phone: 0300 123 2112 (open 9.00am to 5.00pm, Monday to Friday)

Email: [email protected]

Volunteering

You can find out more about volunteering with us here.

You can also contact our Supporter Services team:

Phone: 0300 123 2112 (open 9.00am to 5.00pm, Monday to Friday)

Email: [email protected]

Fostering

For fostering enquiries, please see our 'About Fostering' section.

You can also contact our fostering advisors:

Phone: 0845 200 5162 (open 9.00am to 5.00pm, Monday to Friday)

Email: [email protected]

Adoption

For adoption enquiries please see our 'About Adoption' section.

You can also contact our adoption advisors:

Phone: 0845 355 5533 (open 9.00am to 5.00pm, Monday to Friday)

Email: [email protected]

Policy & Campaigns

For policy and campaigns enquiries please contact our policy and campaigns team:

Email: [email protected]

Job Applications

For vacancies, please visit our careers site.

If you have recruitment enquiries, you can contact our Recruitment Service:

Phone: 01582 692 511 (open 9.00am to 5.00pm, Monday to Friday)

Email: [email protected]

Press & Media Enquiries

For press and media enquiries please contact our Media team:

Contact via our media centre.

 

Website & Social Media

For website and social media enquiries please contact our digital team:

Email: [email protected] 

General Enquiries

For any other general enquiry please contact our Customer Support team:

Phone: 0300 123 2112 (open 9.00am to 5.00pm, Monday to Friday)

Email: [email protected]

Feedback & Complaints

We welcome all comments and feedback about the way we work.

If you have had a good experience with us, we'd love to hear from you. However, if you would like to discuss a complaint, we aim to resolve it as quickly and efficiently as possible in a personal, fair and confidential way.

Please contact us on:

Phone: 0300 123 2112 (open 9.00am to 5.00pm, Monday to Friday)

Email: [email protected]

Or write to us at:

Action for Children
3 The Boulevard
Ascot Road
Watford
WD18 8AG

If you have a concern about our Fundraising activities, you can find further information by reading our Fundraising Complaints Procedure. Our fundraising promise can be found here.

If you would like to know more about making a complaint about our services to children, young people and families, you can read further about our Complaints Procedures - Services.

Staff

For HR, payroll, accounts payable and finance please contact the following:

Phone: 01923 361500 (Open 9:00am to 5:00pm, Monday to Friday)

For pension scheme benefit enquiries:

Email: [email protected]

We have offices around the country and can be contacted through email, phone and by post.

Head Office

Children's Services Support Centre – Watford

3 The Boulevard
Ascot Road
Watford
WD18 8AG

Phone: 01923 361 500 (open 9.00am to 5.00pm, Monday to Friday)

Email: [email protected]

Click here to find us on a map.

London

10 Great Queen Street
Holborn
London
WC2B 5DG

Phone: 020 312 40600 (open 9.00am to 5.00pm, Monday to Friday)

Email: [email protected]

Click here to find us on a map.

Scotland

City Park
368 Alexandra Parade
Glasgow
G31 3AU

Phone: 0141 550 9010 (open 9.00am to 5.00pm, Monday to Friday)

Email: [email protected]

Click here to find us on a map.

Wales (Cymru)

St David's Court
68A Cowbridge Road East
Cardiff
CF11 9DN

Phone: 02920 222 127 (open 9.00am to 5.00pm, Monday to Friday)

Email: [email protected]

Click here to find us on a map.

Northern Ireland

10 Heron Road
Belfast
BT3 9LE

Phone: 02890 460 500 (open 9.00am to 5.00pm, Monday to Friday)

Email: [email protected]

Click here to find us on a map.

I have concerns about a child

We cannot undertake investigations into specific cases of child abuse. If you have concerns about a child you should contact either social services or the police. For more information read Worried about a child.


Any messages we receive that raise child protection issues will be forwarded to the police or social services.

More information on how to report child abuse can be found on the government website: https://www.gov.uk/report-child-abuse