We have offices around the country. We can be contacted through email, phone and by post.
Making a complaint
We welcome all comments and feedback about the way we work.
If you have had a good experience with us, we'd love to hear from you. However, if you would like to discuss a complaint, we aim to resolve it as quickly and efficiently as possible in a personal, fair and confidential way.
Please contact us on:
Or write to us at:
Action for Children
3 The Boulevard
If you have a concern about our Fundraising activities, you can find further information by reading our Fundraising Complaints Procedure. Our fundraising promise can be found here.
If you would like to know more about making a complaint about our services to children, young people and families, you can read further about our Complaints Procedures - Services.
I have concerns about a child
We cannot undertake investigations into specific cases of child abuse. If you have concerns about a child you should contact either social services or the police. For more information read Worried about a child.
Any messages we receive that raise child protection issues will be forwarded to the police or social services.
More information on how to report child abuse can be found on the government website: https://www.gov.uk/report-child-abuse